CSD Canteen AFD Items Online Portal Launch 2021 – www.afd.csdindia.gov.in

CSD Canteen AFD Items Online Portal Launch 2021

CSD AFD Login Page – https://afd.csdindia.gov.in/login/

CSD AFD New Registration – https://afd.csdindia.gov.in/register/

AFD Canteen Stores Department Toll Free Number

All payments for AFD items will only be through the payment gateway wef 5th March 2021. No direct payment will be accepted into the depot account. All demands received against payment in depot account will be cancelled. When full payment is done by beneficiary, it will be through payment gateway only. For loan cases – loan payment as well as balance payment by the beneficiary will be through direct transfer in the following account (only for demand whose loan has been taken) :

  • (a) Bank Account Name: CSD Head Office Main Account
  • (b) Bank Account Number: 0062002100156092
  • (c) Bank Name & Branch: PNB Fort Branch Mumbai
  • (d) IFS Code: PUNB0006200

No representation for accepting orders against incorrect payment procedure will be accepted.

Transaction charges for making payments through Payment Gateway are as follows : Rs 11.80 for payments made through Netbanking, Rs 5 for payments made through Bank Transfer (e-challan) and Rs 0 for payments made through UPI. However, Transaction Charges for making payments through Credit Card are 1% of amount transacted + 18% GST. Please Choose your online payment made carefully.

CSD AFD Army Canteen New Online Shopping Website 2021

A Century Of Service (Canteen Stores Department)

Sales of AFD-I items through Online Portal have been started for Jan 2021

CSD Offers the Quality Service and Items at the Best Price

Raksha Mantri Shri Rajnath Singh Launches Online Portal for Items to be Purchased Against Firm Demand from CSD

Raksha Mantri Shri Rajnath Singh today launched the Online Portal https://afd.csdindia.gov.in/ for purchase of items Against Firm Demand (AFD) from CSD Canteens. The objective of the launch of this Online Portal is to enable about 45 Lakh CSD beneficiaries including Serving & Retired persons from Armed Forces and Serving Civilian Defence employees to purchase AFD-I items (like Cars, Motorcycles, Washing machines, TVs, Fridges etc) from the comfort of their home.

Appreciating the launch of this portal, Raksha Mantri conveyed the commitment of the Govt towards the welfare of all Jawans and Officers of Armed Forces and the Veterans. He complimented the entire team for the successful completion of this project. Shri Rajnath Singh said that the project was in line with the vision of Digital India, enunciated by Prime Minister Shri Narendra Modi.

The ceremony was held at New Delhi. Live streaming of delivery of Cars/ Motorcycles was done from Mumbai, New Delhi, Ahmedabad and Jaipur for those who booked them during the trial run of the portal afd.csdindia.gov.in, which has been formally launched now and will facilitate faster and hassle-free experience to all the beneficiaries.

Chief of Defence Staff General Bipin Rawat, Chief of the Naval Staff Admiral Karambir Singh, Chief of the Air Staff Air Chief Marshal RKS Bhadauria and Defence Secretary Dr. Ajay Kumar along with other dignitaries attended the function.

Source: PIB

AFD CSD Canteen FQA

AFD CSD Why can’t I pay through Payment Gateway/ Online Payment when I have opted for a loan?

For loan the only payment option is direct transfer because the payment gateway will accept only full payments.

AFD CSD Dealer Price is filled but still the error is showing, “Billing dealer price is required filed. ”?

The “Dealer Price” has to be exactly the same as the “Net price to be Paid”.

AFD CSD Can I change the pre-filled details in checkout form?

No, all these details are picked from the registration form that the user filled while registration. Please contact the helpdesk for further query.

AFD CSD Can I buy a second car from AFD within 5 years of buying the first car, if I transfer the first one to my family member’s name?

No, the car cannot be transferred before completing 5 years of purchase.

AFD CSD When can I buy the same category product again?

Any product of the same kind can only be bought once in a specified period. Kindly contact CS Directorate for more information.

AFD CSD Why do I get this alert, “You are not entitled to purchase the selected car”?

There are three entitlement categories(Officers, JCO, OR) and every category has a different allowance. If any user is getting the above said message then the user must choose a different product of lower value within their allowed limit.

AFD CSD What if I forget my login password?

You can reset your password using “lost your password” on login page.

AFD CSD Why can’t I login after registration? Or Why my login details are invalid after registration?

Users will be notified on registered email address after administrator’s approval. Login account will remain invalid till approval.

AFD CSD Why do I get this alert, “Email already exists”?

There is an username that is already registered with the same email id.

AFD CSD Why do I get this alert, “Grocery Card ID already exists”?

There are high chances that you already have username registered with the same Grocery Card ID. Please contact the helpdesk at 0120-4699923.

AFD CSD Who all are entitled for other AFD (Two Wheeler, Fridge, Washing Machine, T.V, AC) items?

Following category of canteen smartcard holders are authorised for other AFD items:-
(a) Serving Armed Forces personnel.
(b) Retired Armed Forces personnel.
(c) Serving Defence Civilians.

CSD Is there any minimum service requirement as in car for other AFD items?

No, all category of canteen smartcard holders as stated above are entitled to purchase other AFD items irrespective of service period.

CSD What is the periodicity of other AFD purchases?

Once in four years.