Canteen Stores Department (CSD) – Online Portal for Buying AFD Items
Availing Services on CSD-AFD online Portal is absolutely free. In case, anyone asks for any money for registration/filling form on the portal or getting supply order released, it should be immediately reported to [email protected]
All payments for AFD items will only be through the payment gateway wef 5th March 2021. No direct payment will be accepted into the depot account. All demands received against payment in depot account will be cancelled. When full payment is done by beneficiary, it will be through payment gateway only. For loan cases – loan payment as well as balance payment by the beneficiary will be through direct transfer in the following account (only for demand whose loan has been taken) :
All payments for AFD items (both for loan payments by Banks and payments from beneficiary self account) are to be undertaken only through the payment gateway wef 15th May 2021. No payment will be accepted into the CSD HO Bank Account or Depot bank account under any circumstances. All demands received against payment in CSD HO/depot account will be cancelled.
- (a) Bank Account Name: CSD Head Office Main Account
- (b) Bank Account Number: 0062002100156092
- (c) Bank Name & Branch: PNB Fort Branch Mumbai
- (d) IFSC Code: PUNB0006200
No representation for accepting orders against incorrect payment procedure will be accepted.
Transaction charges for making payments through Payment Gateway are as follows : Rs 11.80 for payments made through Netbanking, Rs 5 for payments made through Bank Transfer (e-challan) and Rs 0 for payments made through UPI. However, Transaction Charges for making payments through Credit Card are 1% of amount transacted + 18% GST. Please Choose your online payment made carefully.
CSD AFD Login Page – https://afd.csdindia.gov.in/login/
CSD AFD New Login Registration – https://afd.csdindia.gov.in/register/
A Century Of Service (Canteen Stores Department)
Sales of AFD-I items through Online Portal have been started for Jan 2021
CSD Offers the Quality Service and Items at the Best Price
Raksha Mantri Shri Rajnath Singh today launched the CSD AFD Online Portal Login https://afd.csdindia.gov.in/ for purchase of items Against Firm Demand (AFD) from CSD Canteens. The objective of the launch of this Online Portal is to enable about 45 Lakh CSD beneficiaries including Serving & Retired persons from Armed Forces and Serving Civilian Defence employees to purchase AFD-I items (like Cars, Motorcycles, Washing machines, TVs, Fridges, etc) from the comfort of their home http //afd.csdindia.gov.in login
Now that the final site has been started for trial, there will be no requirement of URCs to send physical forms to the depots. All users can upload all documents and make payment online and these will be processed at the depots directly. Depot will take upto three working days to process and issue the LS order to the URC. Once received, URC to first swipe the card and make entry into card, verify his documents and handover LS order to the customer with stamp and signatures of URC manager.(BMS) Thereafter the customer collects the item from the dealer. afd csd online
In case of someone who cannot or does not want to fill online form personally, he can come to URC, URC to fill his form and submit to depot online only. Rest procedure remains same. (afd.csdindia.gov.in login registration)
So please stop physical move of forms to depot from 23 Dec.
For compliance please.
To All Concerned,
Sir, below is WhatsApp number of CSD HO Helpdesk for Beneficiary:
+91 93216 01308
Below are two additional land line numbers of CSD HO Helpdesk for beneficiary:
CSD Canteen AFD Items Online Purchase to Frequently Asked Questions
What is the periodicity of other AFD purchases in CSD ?
Once in four years.
Is there any minimum service requirement as in car for other AFD items in CSD ?
No, all category of canteen smartcard holders as stated above are entitled to purchase other AFD items irrespective of service period.
Who all are entitled for other AFD (Two Wheeler, Fridge, Washing Machine, T.V, AC) items?
Following category of canteen smartcard holders are authorised for other AFD items:-
- (a) Serving Armed Forces personnel.
- (b) Retired Armed Forces personnel.
- (c) Serving Defence Civilians.
Why can’t I pay through Payment Gateway/ Online Payment when I have opted for a loan?
For loan the only payment option is direct transfer because the payment gateway will accept only full payments.
Dealer Price is filled but still the error is showing, “Billing dealer price is required filed. ”?
The “Dealer Price” has to be exactly the same as the “Net price to be Paid”.
Can I change the pre-filled details in checkout form in CSD ?
No, all these details are picked from the registration form that the user filled while registration. Please contact the helpdesk for further query.
CSD Canteen Can I buy a second car from AFD within 5 years of buying the first car, if I transfer the first one to my family member’s name?
No, the car cannot be transferred before completing 5 years of purchase.
When can I buy the same category product again?
Any product of the same kind can only be bought once in a specified period. Kindly contact CS Directorate for more information.
Why do I get this alert, “You are not entitled to purchase the selected car”?
There are three entitlement categories(Officers, JCO, OR) and every category has a different allowance. If any user is getting the above said message then the user must choose a different product of lower value within their allowed limit.
What if I forget my login password in CSD Portal?
You can reset your password using “lost your password” on login page.
Why can’t I login after registration? Or Why my login details are invalid after registration?
Users will be notified on registered email address after administrator’s approval. Login account will remain invalid till approval.
Why do I get this alert, “Email already exists”?
There is an username that is already registered with the same email id.
Why do I get this alert, “User Name already exists”?
The username entered has already been registered. Please choose different username.
Why do I get this alert, “Chip Number already exists”?
There are high chances that you already have username registered with the same Chip Number. Please contact the helpdesk at 0120-4699923.
Why do I get this alert, “Grocery Card ID already exists”?
There are high chances that you already have username registered with the same Grocery Card ID. Please contact the helpdesk at 0120-4699923.
What are mandatory documents for registering at CSD-AFD?
- Grocery Card/ Canteen Card
- Beneficiary Mobile Number
- PAN Card
What is the latest policy on purchase of four wheeler through CSD?
|Pay Level 3A to 6 (including Retired) & Widows (As applicable)||Rs. Six Lakhs excluding taxes||First car in service and Second car after Retirement. First car after Five Years of service. Gap between purchase of Two cars to be Eight years. For Widows, if the late husband had purchased a car each while in service and after retirement then the widow will not be eligible to buy a car. In case late husband had purchased only one car while in service, then widow can buy one car through CSD after a gap of Eight year from the date of last purchase.|
|Pay Level 7 to 9 (including Retired) and Widows as applicable||Rs.Seven Lakhs excluding taxes||First car as an OR, second car on promotion as JCO and thrid car after retirement. First car after Five year of service. Gap between purchase of Two cars to be Eight years. For Widows, if the last husband had purchased a car each while in service as well as after retirement then the widow will not be eligible to buy a car. In case late husband had purchased car (s) only while in service, then widow can buy one car through CSD after a gap of Eight years from the date of last purchase.|
|Pay Level 10-18 (Including Retired) and Widows (as applicable)||Rs.15 Lakhs excluding taxes||Once in Eight years|
|Serving Civilian Officers (Paid out of Defence Estimates) in Pay Level 11 to 18)||Rs.15 Lakhs excluding taxes||Once in Eight years|